First things first. It is unlikely that the business consultant that you engage with will know your business as well as you do at first glance. They are probably not from your industry or your sector or possibly even your region. It is likely that in today’s work environment that you may not even ever meet them face-to-face with all of your support coming on zoom or phone calls.
What a business consultant will bring to your company is an independent view about the challenges you face and honest review of the true causes. They will also present a series of practical tools, tips and techniques to tackle them. Their experience may not be from within your sector however the challenges that you are facing have probably been faced by some of their other clients before.
Ultimately their advice will come from an unemotional position and be based upon the operational, procedural and commercial situations within the business. Their goal is to provide you with the skills and knowledge needed to make the correct business decisions to tackle your problems, identify the opportunities and take action to improve your business situation.
A business consultant is unlikely to make the decision for you but they will use their experience and offer you different ways to improve your business. They will outline the risks of each course of action as well as the commercial impact but always provide you with their preferred option as if it was their business that they were consulting into.
This ownership of providing the optimum solution for the client is at the heart of every good business consultant’s reason to be.